PRIVACY POLICY

1. Information We Collect

a) Personal Information

• Phone number (for OTP verification and account login)
• Full name
• Delivery address

b) Location Information

GRAP does not automatically track your device location. Users manually select their delivery location within the app using map functionality. The selected address is stored only for order fulfillment purposes.

c) Order Information

• Order history
• Purchased items
• Delivery instructions

GRAP currently supports Cash on Delivery only. We do not collect or store any card or online payment information.

2. How We Use Your Information

• Create and manage your account
• Verify your identity via OTP
• Process and deliver orders
• Provide customer support
• Improve our services
• Prevent fraud and misuse

3. Third-Party Services

GRAP uses third-party services strictly for app functionality, including mapping services provided via the Google Maps SDK.

4. Data Sharing

We may share necessary information with delivery personnel to fulfill your order. We do not sell, rent, or trade your personal information to third parties.

5. Data Security

All communication between your device and our servers is encrypted using secure HTTPS connections.

6. Data Retention

We retain personal information only as long as necessary to provide our services and comply with legal obligations.

7. Your Rights

You may request access, correction, or deletion of your data by contacting us at:

Email: yasirfwz17@gmail.com

8. Children's Privacy

GRAP is intended for users aged 18 and above. We do not knowingly collect data from individuals under 18 years of age.

9. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be reflected by updating the date at the top of this page.

10. Contact Information

Company: GRAPLocation: Colombo, Sri LankaEmail: yasirfwz17@gmail.com

Want to delete your account?

To request deletion of your account and all associated data, please visit our Delete Account page and follow the instructions.